FAQ | PATIENT PORTAL Get 24/7 access through the Optim Health System secure online patient portal View or schedule appointments, email questions or requests to your provider, review your chart and test results, pay your bill – the Patient Portal is the ONE place you go to manage your health anytime, anywhere. Portal Features WEB SCHEDULING: Schedule or change appointments online 24/7. No phone tag. No hold music. Just confirmation in 1minute instead of 8. PRIVATE MESSAGING: Communicate privately with us anytime of the day or night with secure messaging. REFILL REQUESTS: Request prescription refills online without having to take time out of your day. TEST RESULTS: See your lab results and health history instantly without scheduling an appointment. ONLINE BILLING: Pay your bills with a click instead of a check and save your billing information on file for future use.